Code of ethical conduct
Letter from the President
“With the objective of offering our employees an instrument to guide and assist their actions and decision making within the ethical precepts, Vitopel has its Code of Ethical Conduct.
It contains the main references that should govern the company’s relationship with its employees, suppliers, community, customers, and stakeholders.
The Code of Ethical Conduct not only seeks to meet the principles of business behavior, but also reinforces the values of our company with all the publics with which we relate.
This document aims to add value, support growth, and the constant search for excellence.
The Code of Ethical Conduct has mandatory and immediate application. Read it in detail, understand its content, and use this document as a valuable source to guide your actions in your daily routine.
If necessary, contact your immediate superior or the Human Resources department to clarify any doubts about the content of the document.”
Yours Sincerely,
Osvaldo Coltri
CEO
Basic principles
The objective of this Code of Ethical Conduct lies in the mutual respect, dignity, solidarity, and reciprocity that are the basis of coexistence in our work environment.
Through it, we express in simple terms the behaviors we expect from each other, without distinction of sectors, specialties, or hierarchies. At Vitopel we share common objectives, with a commitment to compliance with legislation, productivity, and the interests of the organization, safeguarding the integrity and quality of life of everyone.
Operating with a strong sense of integrity is essential to maintaining trust and credibility with our customers, suppliers, service providers, society/governments, community, employees, shareholders, and other stakeholders.
Creating an environment of transparency in the conduct of business activity is fundamental for all of us. In this sense, the Code of Ethical Conduct permeates our commitment to act with sincerity and authenticity in our relationships.
The Code of Ethical Conduct, in addition to meeting the principles of business conduct of Vitopel, reinforces the mission, vision, and values of our company.
Vitopel, seeking excellence in its processes and adoption of best practices, is in compliance with law 12.846/13 (anti-corruption law).
Required Conduct
Stakeholder Relationships
SUPPLIERS AND SERVICE PROVIDERS
The relationship with our suppliers must be based on respect and on the permanent search for the development of products and services that add value to Vitopel and strengthen the competitive position of the suppliers.
Vitopel’s suppliers must be evaluated by means of clear and non-discriminatory criteria. Every decision to supply products or services must have technical and/or economic support. To be accepted as a Vitopel supplier, the applicant must declare that he/she does not use child, degrading or forced labor, as well as present all legal documents required and will comply with the requirements established in Vitopel’s policies and procedures.
CUSTOMERS
Vitopel is committed to contributing to the process of creating value for its customers, by meeting their expectations and developing innovative solutions. The requirements and expectations of clients must be considered and all those agreed upon must be strictly complied with.
Vitopel does not discriminate customers, whether by origin, economic size or location. Our information on products and services must always be clear and true.
COMMUNITY
Vitopel is committed to the economic and social development of the communities where it operates. External social investment must be guided by the real demands of the communities and be aligned with Vitopel’s guidelines, in order to attend projects that effectively promote social transformation and encourage its employees to do voluntary work.
SOCIETY, CLASS UNIONS AND GOVERNMENTS
Compliance with the laws and regulations applicable to the company’s activities must be observed at all levels of public administration (federal, state and municipal), as well as in other countries where the company does business.
Vitopel respects free association, recognizes the unions as legal representatives of the companies and employees, seeking constant dialogue for the solution of conflicts of any nature.
CLARIFICATION, BREACHES AND COMPLAINTS
This Code of Ethical Conduct aims to cover most situations present in Vitopel’s daily activities; however, there may be situations not foreseen in this document or that its interpretation is not clear, or that cause embarrassment for the employee to deal with them directly with his/her superior.
The Ethics Committee exists for these situations. Employees who wish to report a breach of this Code of Ethical Conduct should do so to their immediate superior or to the Ethics Committee, when they judge it to be the case. Denunciations of fraud, embezzlement, bribery in commercial acts or transactions, or any other situation involving employees, suppliers, contractors, and business partners, should be presented to the Ethics Committee, accompanied by concrete facts and data. All denouncements or non-compliances received will be treated confidentially.
The employees who make the accusations will not suffer any kind of retaliation by the company.
REPORT CHANNEL
The violation of this Code of Ethical Conduct should be reported as soon as it is identified, using the following channel:
– Phone: 0800 721 9561
– Email: vitopel@linhaetica.com.br
– Website: www.linhaetica.com.br/etica/vitopel
When making a denunciation, in any of the channels above, the employee will not need to identify himself/herself, because all the denunciations will be treated confidentially.
Ethical code of conduct management
LEADERSHIP
Leaders, at all levels, are responsible for ensuring that their subordinates and contractors know and apply the precepts of this Code of Ethical Conduct.
They should also be an example of conduct to be followed by other employees. The Industrial Manager of the units is directly responsible for the entire process, being him/her responsible for monitoring, auditing, compliance, and application of penalties for non-compliance with the Code of Ethical Conduct.
The other Managers, Coordinators and Supervisors have the commitment to share this responsibility with the Industrial Manager.
EMPLOYEES
All Vitopel employees must become aware of this document at the moment of their admission, as part of the Integration Program that is conducted by the company’s Human Resources area. On that occasion, a general explanation of the Code of Ethical Conduct will be made, reaffirming the obligation and responsibility of each one to comply with it. After this, each employee will have to sign a document declaring that he/she knows the Code and reaffirming the understanding of its content.
All of us, especially the leaders, are responsible for ensuring a decent work environment, with relationships based on respect, cordiality, and trust. Acting in accordance with this document ensures the creation of a space in which people are treated fairly, equitably, and with respect for differences.
ETHICS COMMITTEE
The management of the guidelines established by Vitopel’s Code of Ethical Conduct will be the responsibility of the Ethics Committee coordinated by KPMG Auditores and composed by the President of the Company, Mr. Osvaldo Coltri and by Mr. Emil Farjersson, member of the Vitopel Group’s Board of Shareholders. It will be the responsibility of this Ethics Committee:
– Review divergent ethical issues and/or guidelines that are not provided for in this document;
– Resolve any complaints that involve these matters;
– Approve adjustments, suggestions, and updates as needed.
KPMG AUDITORS
KPMG’s attributions as coordinator of this Code of Ethical Conduct are
– Receiving and processing complaints, as well as obtaining and extracting relevant data from the complainants;
– Regularly and extemporaneously suggest revisions to the procedures contained in this document for inclusion, alteration, or removal of principles determined today, submitting them to the Ethics Committee for approval.
VALIDITY
As from the effective hiring of each employee, the Code of Ethical Conduct becomes part of his/her responsibility and its rules and procedures must be followed. Failure to comply with the standards of this Code of Ethical Conduct and Vitopel’s other Management Policies may result in disciplinary action, and termination of employment contract (even for just cause), without prejudice to Vitopel being able to take other appropriate legal measures.
DISCLOSURE AND AWARENESS
The Human Resources area will ensure the correct disclosure of this Code of Ethical Conduct so that everyone is aware of its content, as well as its periodic recycling through courses or training.
The HR area will be responsible for keeping the documentation that proves that the employee was aware of its content. This document with the employee’s signature (physical or electronic) will be filed together with the medical record.